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Center for Academic Support and Student Success (CASSS)
Reports to

Director of CASSS

Position Type


Job Summary

Reporting to the Director of the Center for Academic Support and Student Success, the First Year Experience Coordinator is responsible for providing the vision and direction for the First Year Experience.

The coordinator focuses on Student Success Initiatives and FYE: Thorough understanding of principles, practices and procedures involved in FYE program development, theoretical models, best practices and current issues supportive of first-year student transition, development, and retention, especially of students at a small university.

Interdisciplinary Perspective: Encourages interdisciplinary and integration of learning across disciplines, curriculum, and extracurricular activities.

Research and Data-Informed Decisions: Bases decisions and recommendations on research, including best practice approaches in pedagogy, FYE, and experiential learning.  Use of data informs a recursive and reflective process that guides the decision-making of program affiliated faculty, staff and administrators.

Skilled in cultivating a common vision: Be a successful collaborator and relationships builder, with strong interpersonal skills and ability to build coalitions and collaborative working relationships with a wide range of diverse individuals and groups, including campus leadership. Work collaboratively to build vision, direction, and results through strategic initiatives that positively impact the FYE program.

Exceptional interpersonal skills: Resilient, agile and willing to learn from mistakes as well as able to self-reflect and acknowledge one’s own biases. Focused on building and maintaining trusting relationships. Someone with exemplary collaborative skills, with an ability to influence, build enthusiasm and achieve commitment among stakeholders. Self-motivated, action-oriented, able to work independently but also make sound decisions for the program based on stakeholder input.

Essential Duties & Responsibilities

Work closely with Academic Affairs for scheduling and staffing all FYE courses.

Facilitates development of program vision, strategic direction, and evaluation in collaboration with program faculty and staff.

Develops, organizes and implements in house professional development for faculty and staff; mentors FYE instructors; and seeks external professional development for faculty and staff

Responsible for reviewing student assessment of first year courses including course evaluation results and other surveys as appropriate, assessing the effectiveness of the FYE course and providing annual and semester assessments of the program with potential adjustments and enhancements.

Serve as academic advisor for first-year students; and assist with advising for transfer students

Serve as primary advisor of Peer Mentors and Coaches alongside the Director of CASSS; Oversee all programming and Peer Mentors and Coach initiatives.

Coordinates communication, promotion, and campus awareness around program activities for students, faculty, staff and greater community.

Chair New Student Orientation committee in collaboration with the Enrollment Management Team.

Required Knowledge, Skills and Abilities

Must be proficient in using Word, Excel, Banner, and PowerPoint. Excellent verbal and written communication skills required with ability to effectively interact and communicate with all levels within the organization. Ability to be discreet in handling confidential and proprietary information appropriately. Proven track record of reliability, responsibility and integrity. Strong problem solving skills. Must be able to effectively operate in a fast-paced environment and have the ability to work independent of direct supervision. Strong organizational and planning skills and ability to be detail-oriented.

Minimum Qualifications

Three-Five years of experience as a professional in student affairs/ student life. A Master’s Degree in Student Affairs, Higher Education Leadership, Counseling, or a related field is required.

Wilberforce University

Founded in 1856, Wilberforce University is America’s first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement.

Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers’ social, professional and cultural amenities and airports.

Wilberforce University is an Equal Opportunity Employer

How to Apply:

To apply for the First Year Experience Coordinator position, use the “Quick Apply/Submit Resume” button below to submit your information,  cover letter and resume to the Wilberforce University Department of Administration and Human Resources.

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