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Division/Department
Information Technology
Reports to

Chief Information Officer (CIO)

Position Type

Full-Time

Job Summary

Wilberforce University seeks a System Administrator/IT Manager to join our team. The successful candidate will work closely with the Chief Information Officer (CIO) and take responsibility for overseeing and maintaining the university’s IT infrastructure.  System Administrator/IT Manager who will lead a team of IT professionals with various skill sets to help improve and maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Maintain a reliable, secure, and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain, and monitor all active network equipment and servers (VMware) to ensure smooth operation.

Essential Duties & Responsibilities

  • Oversees the daily operations of the IT technical area and coordinates IT resources
  • Manages vendor relationships and vendor contracts related to hardware, software, and IT services
  • IT point person to internal and external partners to communicate project status, activities, and achievements
  • Provides support and technical assistance, investigates user problems, identifies causes, determines solutions, tests, and implements solutions for end-users on computer-related matters
  • Configure and maintain application Windows/Red Hat Enterprise servers, including security patching, software and licensing, group policy administration, Active Directory maintenance, and granular file share management.
  • Manage local Active Directory group, user, and computer objects; the AD Schema
  • Manage Microsoft 365 solutions, including identifying, researching, recommending, and implementing Microsoft 365 solutions and applications such as Teams, Office, Outlook, PowerApps, OneDrive, Bookings, Power BI, and SharePoint
  • Possess the ability to work with Windows, Power Automate, Python, SQL, Perl scripting, PowerShell with Azure, Office 365 maintenance/troubleshooting
  • Install and integrate new Windows/Red Hat server hardware and applications and assist in network design and implementation
  • New VM / Physical Server Implementations/maintenance with VMware ESXi cluster
  • Troubleshooting ESX issues related to storage, network, and performance issues
  • Maintain servers and associated hardware, applications, services, and settings
  • Evaluate and recommend security improvements, system upgrades, and server system administration
  • Maintain detailed documentation and inventory
  • Excellent troubleshooting and problem-solving skills
  • Ability to lift up to 50 lbs.
  • This position requires an emergency response and weekend/after-hours duty as needed

Required Knowledge, Skills and Abilities

  • Fundamental knowledge of networking concepts
  • Hands-on technical troubleshooting capabilities and hands-on experience in environment
  • Ability to work independently under minimal supervision
  • Knowledge of computing infrastructures
  • Familiarity with server management and monitoring tools
  • Exceptional critical thinking and problem-solving ability
  • Proficiency with scripting languages
  • Strong interpersonal skills to assist non-technical individuals with complex technical issues
  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
  • Enable faster and more intelligent business processes and implement analytics for meaningful insights
  • Experience with firewalls, Internet VPNs, remote implementation, troubleshooting, and problem resolution is desired
  • Ability to set up and configure server hardware
  • Familiarity with backup and recovery software and methodologies
  • Great at organizing, prioritizing, and multitasking

Minimum Qualifications

  • Have a minimum of two years of associate degree in a related technical field.
  • Having 3-5 years of experience in a related technical role is required.
  • Having 2-3 years of experience in a VMware ESXi
  • Preferred Certs: CompTIA Network+, CompTIA Security+, CompTIA Server+, MCSE certification
  • Juniper, Cisco, CWNA, or BCNE training, CISSP, CCNA, or CCNP certification a plus

Wilberforce University

Founded in 1856, Wilberforce University is America’s first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement.

Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers’ social, professional and cultural amenities and airports.

Wilberforce University is an Equal Opportunity Employer

How to Apply:

To apply for the System Administrator/IT Manager position, use the “Quick Apply/Submit Resume” button below to submit your information,  cover letter and resume to the Wilberforce University Department of Administration and Human Resources.

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    Maximum file size - 2 mega bytes.

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