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Division/Department
Registrar
Reports to

Vice President for Academic Affairs

Position Type

Full-Time

Job Summary

To provide leadership to plan, organize, implement, and administratively manage all activities related to the Office of the Registrar and academic advising, including serving as custodian of student records, in a manner that is consistent with the university’s mission and accreditation standards.

Essential Duties & Responsibilities

· Provides leadership, management and coordination for the daily operations of the Registrar’s Office to ensure integrity, maintenance, and integrity of the manual and electronic student records/data.

· Develop, interprets and delivers effectively structured academic support services such as verification of student enrollment, certification of graduation, production of transcripts and diplomas.

· Provides oversight of registration and the registration reporting processes.

· Monitors operation activities to meet goals, ethics and guidelines, and to ensure compliance with state and federal regulations, and accreditations.

· Protect the confidentiality of student academic records by enforcing the provisions of the Family Educational Rights and Privacy Acts (FERPA).

· Prepares timely and accurate reports as mandated by state and federal agencies.

· Provides accountability for implementing and monitoring policies concerning student enrollment, enrollment verification, academic records, matriculation, transfer work, grade reporting and processing, academic progress, graduation, and degree certification.

· Prepare annual and semester schedules in consultation with the Office of Academic Affairs.

· Generate reports and statistical data to assist in strategic and annual planning.

· Participate in professional and staff development activities and serve on college committees that supports the goals and objectives of the university.

· Resolve student disputes as they relate to the Office of the Registrar, through appropriate research and analysis, and intervention.

· Keep university website updated as it pertains to the Office of the Registrar.

· Coach, and train assigned staff with a performance improvement focus and perform periodic and annual performance reviews as appropriate.

· Coordinates and review of candidates for graduation and provides documentation of completion of degree requirements to the Division of Academic Affairs.

· Consistently and fairly administer all student and academic policies as they relate to the Office of the Registrar.

· Perform related duties as required.

Required Knowledge, Skills and Abilities

· A bachelors’ degree with three to five years’ experience in a college or university Registrar’s Office or related experience, including student information systems experience and technical skills.

· Ability to effectively communicate with students, administrators and external agencies.

· Excellent interpersonal and organizational skills and a commitment to outstanding student service.

· Ability to work effectively under pressure to meet deadlines.

· Proficiency in use of Microsoft Word, Excel, Power Point, internet, and email.

· Ability to assess problems, identify appropriate actions and communicate solutions to management, staff and student customers.

· Ability to counsel students and provide advice and direction as appropriate to resolve issues and complaints.

· Ability to work some evenings and weekends.

· Knowledge of registrar’s office enrollment management best practices and accreditation requirements.

· Perform related duties as required.

Preferred Qualifications

· Master’s degree with three to five years’ experience in college or university Registrar’s Office.

· Experience working with Banner.

· Experience working with a diverse environment.

Wilberforce University

Founded in 1856, Wilberforce University is America’s first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement.

Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers’ social, professional and cultural amenities and airports.

Wilberforce University is an Equal Opportunity Employer

How to Apply:

To apply for the University Registrar position, use the “Quick Apply/Submit Resume” button below to submit your information,  cover letter and resume to the Wilberforce University Department of Administration and Human Resources.

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