Remember to complete your 2023-2024 FAFSA & update your UNCF Scholarship Profile!

Debra Oliver

Office Hours:
Monday – Friday
9:00am – 4:30pm

Office: (844) 849-2404
Fax: (937) 716-2295

Welcome to the Office of the Bursar

The Office of the Bursar utilizes innovative technology to execute its core responsibilities of billing and collecting tuition, fees, campus housing and other university-related charges, banking, and treasury services. We invoice third-party agencies that provide educational benefits for student tuition, audit student accounts, and process student refunds. We also provide a collection of delinquent accounts and management of the Federal Perkins Loan Program.

Fall 2023 payment plans are available June 1, 2023. Click here to get started.

Common Terminology

Important Information


Students are encouraged to seek understanding of their account balances throughout the semester. Students who have loans, grants, scholarships, and other forms of financial aid to cover their tuition and fees are responsible for logging on to to review their student charges and payment.

If a student’s award or estimated award is not sufficient to cover tuition and fees, the student is required to come to the Bursar’s Office too arrange for deferred payment and/or payment of the difference.

To pay your bill, select the “Online Pay” feature that is shown in your student SSB Portal under the “Student Records” section.

Our deferred payment plan available to students and parents is through Nelnet Campus Commerce (NCC). Nelnet Campus Commerce makes college more affordable by paying for tuition and fees over time. Tuition payment plans break down your tuition balance into affordable monthly payments. The deferred payment is an interest free monthly payment plan that allows payment toward educational expense while attending school. Payment plans are arranged so that balances are paid at the end of the academic year.

For further information go to: or call 800-609-8056.

Payments can be made in the form of cash, check, cashier’s check, money order, Visa, MasterCard, American Express and Discover Card.

  • A $35.00 return check fee is assessed when a check is not paid by the bank on which it is drawn, for reasons such as non-sufficient funds, refer to maker, missing signature, etc.
  • A hold is placed on the Tuition and Fee Student Account to prevent future enrollment, access to records and refunds until the returned check is replaced.
  • The replacement payment for a returned check should be in the form of a cashier’s check, money order, or cash – not another personal check.

If the total amount of payments on a student’s tuition and fee account exceeds the amount of charges, a credit balance occurs. The beginning process for refunds is 10 days after the drop-and-add period. Refunds are not given on anticipated aid; the account must actually reflect a credit balance before the account will be included in the refund process.

When students officially withdraw from the University during the first four weeks of the semester, they are eligible for a partial refund of the charges. There are two types of refunds: refunds of institutional charges (tuition, fees, etc.) and refunds of financial aid. A refund of institutional charges credits the student’s account (decreasing tuition and fee charges). A refund of financial aid (Return of Title IV Funds) reduces the amount of financial aid available to pay the institutional charges (increasing what he or she owes). See Financial Aid section on Return of Title IV Funds.
Because the institutional refund policy follows a different formula for reducing tuition, a student may still owe money to the university after all calculations are completed. A student considering withdrawal is encouraged to contact the Bursar’s Office to determine what financial obligation they may incur as a result of withdrawing from the University.

The Office of the Registrar is the designated office at which a student must withdraw. The date of withdrawal will be determined by the Registrar’s Office. See the Registrar’s section for the withdrawal process. If a student leaves the University without completing an official withdrawal application, no refund of charges will be made.
Refund of Tuition and Fees are calculated in accordance to the following schedule:

Time Period Percentage
Prior to the first day of class 100% Refund
1st week of class (starting with the first day of class) 90% Refund
2nd week of class 75% Refund
3rd week of class 65% Refund
4th week of class 50% Refund
5th week of class 0% Refund

Before room and board charges will be refunded, a student must officially check out of his/her room. To officially check out, a student must contact a Residence Life staff member to schedule a check-out time, sign a room condition form after the staff member inspects the room, return all keys and remove all personal belongings from the room. The amount charged is prorated at a daily rate for the period of occupancy at a daily rate up to the fourth week of classes. There are NO adjustments to room and board charges after the fourth week of classes.

Wilberforce University follows IRS guidelines by preparing IRS Form 1098-T annually for students with charges billed for qualified tuition and related expenses in excess of scholarships and grants or for students who have prior year adjustments.

You, or the person who can claim you as a dependent, may be able to claim an educational credit on Form 1040 or 1040A.  To see if you qualify for the credit, and for help in calculating the amount of your credit, see Pub. 970, Tax Benefits for Education; Form 8863, Education Credits go to:
Wilberforce University cannot offer tax advice; therefore, we encourage students to consult with a tax advisor to determine eligibility for any education tax benefit.

The Bursar’s Office is responsible for the collections of outstanding receivables and the Federal Perkins Loans. The collection processes are for students who are no longer enrolled at the University, due to graduation, separation, and/or withdrawal.

If federal or institutional financial aid is either not received by Wilberforce University or I later lose eligibility to retain financial aid for the term, I assume responsibility for paying all student obligations.

Additional late payment fees could be assessed throughout the term for failure to pay student obligations.

A “HOLD” will be placed on my records if my student obligations remain unpaid after the official term ends which will prevent my ability to register for future semesters, adjust class schedule for the current term, receive an official university transcript and have degree status confirmed by the university.

The Internal collection process includes several attempts of written correspondence.  Failure to respond to our internal collection process, results in the account being placed a third-party collection agency. The student is responsible for all collection costs, interest, and fees administered by the collection agency.

No transcripts or other information relating to any student records at the University shall be released or delivered to the student or on behalf of the student until all debts to the University and all of its affiliates have been paid.

Frequently Asked Questions

There are many reasons a student could have a balance. Each student is an individual and each account must be analyzed individually. The balance could be anticipated funds that have not yet arrived, or a payment not yet received, etc.

For this answer to be accurate, it is best for the Bursar’s Office to respond. The balance that shows on the account does not take into consideration anticipated credits, therefore, it is necessary for the Bursar’s Office to look at the student’s account when informing a student of his balance.

Applying for financial aid, payment by cash, check, and credit card pays student accounts or you may apply for the interest-free deferred payment plan. The Bursar’s Office will explain how the plan works.

If an individual owes any account receivable to the University and is eligible to receive a refund, the refund is not issued to the individual, but instead is applied to the account receivable. When the account receivable reflects a zero balance, the credit is processed and issued to the student. The processing time for refunds is approximately 7-10 days.

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