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Wilberforce University

Technology Services Department

Wilberforce IT Department main objective is to support the University’s mission of teaching and learning, research, and service by expanding access to sound, secure, and sustainable technology.

During these unusual times, the IT Department working even harder to live up to our purpose.

To provide years of expertise and hard work to our students and faculty.

Our goal is to provide you with the tools and resources you need to do what you do best

Wilberforce Applications and Services

 

Canvas

The official learning management platform of Wilberforce university. YOU will use this application to access your classes and communicate with your professors.

Link to Canvas App Apple Store

Link to Canvas Google Play Store

 

 

Microsoft Office 365

The official office suite of Wilberforce University. Office 365 comes with Outlook, Word, Excel, PowerPoint etc.

You can even download this and install it on your device!

Link to OutLook | Apple Store

Link to OutLook | Google Play Store

Link to One Drive | Apple Store

Link to One Drive | Google Play Store

 

Banner SSB

This is Self Service Banner or SSB, your primary application to view your schedule, classes and grades.

 

Zoom Video Conferencing

The official virtual communication software of Wilberforce University.

Access here through the portal or your classes in Canvas.

Link to Zoom | Google Play Store

Link to Zoom | Apple Store

 


Wilberforce Student ID Cards

IT office offers ID card for all registered students.
Please use the link below to complete your request for your student ID card.
IMPORTANT NOTE
First ID card will be free of charge, Replacement ID card will be $25. (See Cashier office )

Click the icon below to request your student ID

 

IT will send email notification when ID card ready to pickup


 

Direct Help Desk support.

The Wilberforce IT Department utilizes the Connect-Wise remote help desk client.

If you require support this link may be referred to.

Click Here to Access Connect Wise | Join Now


Password issues?

We are here to help with that also.

If  you are having trouble with Canvas, SSB or your Office 365 account’s logins

 

Please submit a request form, click below!

 

Login Robot

Lost your password? I can help. Click me!

 

Other Services and Guides

 

Student Internet Policy

Student Orientation | How to use IT Services

Malwarebytes Download | Official Anti-malware application Of Wilberforce University

Check if your email is secure

Learn about Phishing

Learn how to stay safe Online

Learn How to use Zoom

Canvas Links:

Canvas Faculty Help

Canvas Student Help

Office 365 Installation

How to install Office 365

Cengage Training

Link to Training Video

Cengage Support

 

     Technology Services Department Staff     

Jeff B. Choi | Chief Information Officer |E-mail Click Here

Andrew Monce | System’s Admin |E-mail Click Here

Wendy Yao | Banner Data Base Administrator | E-mail Click Here

Donald Higdon | Lead I.T. Tech | E-mail Click Here


Hours of Operation & Location

The main office is located in the basement of The Wolfe Building

Help Desk
IT Department On-Site Hours
Monday thru Thursday 9:00 am till 5:00 pm
IT Department  Virtual Help-Desk hours
Friday (remote) 9:00 am till 5:00 pm
After Hours (remote) 5:00 pm  till 8:00 pm
Saturday (remote)  10:00 am till 2:00 pm
Call WU Help-Desk @ (937) 971-4020

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Current Students
Current Students

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